Contact Us

We provide comprehensive support for all gaming-related inquiries through multiple communication channels. Our dedicated customer service team operates in compliance with Malaysian gaming regulations and ensures secure, confidential assistance for all registered users.
Updated: June 1, 2026

Support Channels

Choose the most convenient method to reach our professional support team:

  • Live Chat: Available directly through your account dashboard for instant assistance
  • Email Support: Send detailed inquiries to [email protected]
  • Phone Line: Contact us at +60-3-2168-5000 during business hours
  • Account Management: Dedicated representatives for VIP members

Response Times and Availability

Support TypeResponse TimeAvailability
Live ChatUnder 2 minutes24/7
Email SupportWithin 24 hoursDaily
Phone SupportImmediate9 AM – 11 PM MYT

All communications are processed according to Malaysian privacy laws and gaming authority requirements. Please have your account information ready when contacting support for faster resolution.